Concern/myth: "Consumers are driving demand."
Consumers carry out the actual purchasing, use and disposal of products but influential decisions on the product itself are made at earlier stages. Supply and demand are inextricably linked with consumer needs and wants driving production decisions. On the supply side, producers use marketing techniques to create demand for their products.
Both consumer demand and producer supply need to be addressed. Local governments can play a leadership role in reducing impacts embedded in the supply chain as well as shaping consumers choice.
Concern/myth: "Consumers are going to make the right choice with the right information."
Studies show consistently that providing people with information has little effect on their behaviors, actions and practices in everyday life. A “knowledge-action gap” is widely observed in societies where a majority of the citizens are aware of the consequences of their decisions, but still act to the contrary. Behavior is shaped by a range of factors including ideologies, social norms, lock-in to past decisions, mistrust, and their perception of whether actions make a difference. Significantly, marketing and advertising play a key role in driving consumer demand and emotionally manipulating people towards unsustainable consumerism (See this report).[2]
Concern/myth: "We can depend on consumers taking small actions that lead to big changes."
Big changes in consumption patterns do not come from individual consumers alone – they come from actions by a range of actors including governments, communities, and the private sector. Policy, infrastructure and program design are all necessary to meet the scale of the problems we face.
With activities like recycling, individuals can feel like they’ve ‘done their bit’ and avoid more costly and difficult behavior change (see this WWF study for more). [3] The solutions lie in shaping the context within which individuals make their choices.